If you don't see the option, change the location in your browser window to U.S. You may need to try asking about it with Live Chat Support. Missing game and/or add-ons seems to be an account issue, like code(s) being blocked or game entitlements not being recognized as owned. ~ Consider Contacting EA: ( ) after looking at your purchase history to see if the packs do show up on your account. Look at your purchase history or the item's page. Check the Sims 3 Store's website ( ) for your store content. ~ Check Your EA Account via the Website: Login to your EA Account via the EA Website ( ) to check your purchase history. This will help the EA App allow you to install and uninstall. ( ) ~ Turn off EA App Overlay: In the EA App, click Application and look for In-game Overlay this setting needs to be turned off. If you're having problems with launching the EA App, Sims 3 downloading or installing it's add-ons and store content, or missing game content please consider trying the following: ~ Run the EA Error Reporter Tool: ( ) Share the Report ID along with a list of packs that won't download or install properly in this post on answers.ea Sims 3 Technical Help Board. However, they are still looking into the issues, as there are more games affected than Sims 3 and Sims 4.

I've seen a lot of reports of problems with the switch-over. EA has made the EA App a requirement (as of end of Feb 2023). ✽Updated: Dec.09.2023✽ I've been trying to keep up with the information on the EA App, Sims 3, It's expansions, stuff packs and it's store content missing or won't download.

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